Language Access is the key to Effective Healthcare for Multilingual Communities - Part 2

Join us for a captivating podcast episode featuring Carla Fogaren, a healthcare executive and language access advocate. With her extensive background as a registered nurse and ADA Coordinator, Carla has spearheaded language access initiatives across 42 hospitals in 11 states. Her work in medical interpretation, language access, health disparities, disabilities, and regulatory compliance has garnered national recognition.

 

In this interview, Carla delves into the significance of effective communication in healthcare and sheds light on the challenges of achieving consensus for language access initiatives. She shares firsthand experiences in driving change and implementing solutions in the healthcare sector. The conversation covers topics such as compliance with language access laws, integrating language access in hospital settings, and meeting the needs of diverse patient populations, including the deaf and hard of hearing.

 

But that's not all. Carla also emphasizes the role of technology and common sense in enhancing language access services and advocates for integrating language access within the broader framework of Diversity, Equity, and Inclusion in healthcare. Get ready for an enlightening and captivating experience as you uncover insights on improving communication in healthcare alongside Carla Fogaren!"